In order to reinforce PSA’s value of meeting our customers requirements it was decided that we should become an ISO 9001:2008 registered company. The ground work for this has been laid over the last few months. This commenced with an external audit by Hugh Davies of IQS to assist us in identfying any gaps in our current systems. On completion of the audit he also took the team through a workshop entitled “Introducing ISO 9001:2000 for Management”. Over the last few months work has been completed on our system. The aim is to be ISO 9001:2008 registered before the ed of 2009.