Our work is based on the premise that through structured training, coaching and assessment around carefully researched best practices, we can assist organisations and individuals to significantly improve their performance.
We follow a structured 10-Step Process which we adapt to suit the requirements of each of our clients – this process incorporates the following elements:
- Clarify client performance outcomes e.g. deliverables and KPIs
- Engage stakeholders
- Highlight systemic challenges
- Determine and customise support materials and tools
- Conduct baseline assessments
- Train around specific outputs
- Coach and mentor the application of outputs to the organisation
- Consolidate the outputs as new practices
- Monitor and assess progress
- Report on performance improvements
